Thomson Ford

Ford Service Benefits

Convenience. Reliability. And no nasty surprises. They’re what service should be. And they’re exactly what Ford promises when you have your car serviced. Feel at ease knowing that your car is being serviced by factory trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do!

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Convenience. Reliability. And no nasty surprises.

Discover the benefits of being a Ford owner

Service Loan Car1

So we can keep you on road when you're getting your car serviced you can also take advantage of our Service Loan Car program. All you need to do is book a loan car when you book your next scheduled service.

Brakes Price Promise2

With Ford’s Brake Price Promise you’ll know the maximum price you will pay for Ford Genuine Fitted Brake Pad replacements for eligible models at a Participating Authorised Ford Dealer. This will provide you with the peace of mind knowing that when you visit us, you will not pay more than the current published maximum price for eligible models.

Roadside Assistance4 Auto Club

Whether you’re ten minutes from home or hours away, you only need to experience a flat tyre or flat battery to know the value of roadside assistance. Until your vehicle reaches 7 years of age, each time a standard service is completed by a participating Ford Dealer, you’ll receive State Auto Club Roadside Assistance and Membership1 for up to 12 months from the date of the service.

Low Price Tyre5 Guarantee

Get great prices on the most trusted tyre brands. We’re committed to keeping our prices as competitive as possible, but if you do find the same tyres at a lower price, we’ll match it within 30 days of purchase, guaranteed.

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Sat Nav Map Updates6

With the latest map data available for your Satellite Navigation system, you can be sure to stay on track and reach your destination with ease.

Vehicle Health Report

Each time you leave your vehicle with us* for your scheduled service, you can look forward to receiving a Vehicle Report Card.

Genuine Ford Parts

Genuine Ford Parts are designed to meet the highest level of quality expected not only by Ford, but also by our customers.

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Peace of Mind Service Inspection

Once you’ve purchased a new Ford and have spent time with your vehicle, we offer you a complimentary ‘Peace of Mind’ service inspection after 3,000km’s, or 2 months (whichever is first), to ensure everything is as it should be.

Online Service Bookings

Whether you’re booking online or over the phone, scheduling a service with Ford has never been easier.

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Terms and Conditions:

[1] Available at participating dealers on scheduled services or overnight warranty repairs. Private and Blue, Silver and Gold Business Fleet customers only. Booking may be required. See www.ford.com.au/service/t-and-c for full terms.

[2]Available at participating Ford Dealers. Excludes F-Series, Everest, Mustang, Transit models and Performance Vehicles. Customers will pay equal to or less than the current maximum price as published by Ford at https://www.ford.com.au/owners/service/brakes. Maximum prices are subject to change. See https://www.ford.com.au/owners/service/t-and-c for full terms.

[3] Available at participating Ford Dealers on vehicles built from 2007. Customers will pay equal to or less than the maximum price as published by Ford for the period of the web quote for standard items in the A and B logbook service together with selected routine maintenance items. See www.ford.com.au/service/t-and-c for full terms

[4] Available to Private and Blue Business Fleet customers with vehicles 7 years old or less. State Auto Club Membership & Roadside Assistance is included for 12 months or until your next eligible standard service (whichever occurs first) at participating Dealers. Customers must comply with scheduled servicing intervals to maintain continuity of membership. See www.ford.com.au/service/owners/t-and-c for full terms.

[5] The Low Price Tyre Guarantee offer is available to private retail and Blue Business Fleet customers on Dunlop, Goodyear, Pirelli, Firestone, Bridgestone, Michelin, Continental, BFGoodrich, and General Tire tyre that are stocked by participating Ford dealers. Competitor tyres must be new and identical from an Australian tyre retailer. Offer includes “4 for 3” or similar competitor offers, but excludes competitor cashback offers, gift cards, “wheel and tyre bundles” tyres purchased under an instalment payment plan, clearance and liquidation stock, and any competitor quotes that cannot be verified. Customer must present a competitor quote for a competitor tyre (Competitor Tyre) that includes the date of generation, tyre specification information (i.e. brand, quality, size, speed, load, and sidewall) and price of the tyre. If the Competitor Tyre quoted price does not include fitment, the participating Ford dealer will deduct $25 from their quoted price to determine the Price Match Tyre price. For quotes or advertising from online retailers or retailers located more than 80km from the participating Ford dealer, a freight charge of $20 per tyre will be added to the quoted price to determine the Competitor Tyre price. Competitor quote date must be within 30 days of Price-Matched Tyre purchase date. Competitor quote can be presented at the time of purchase (in which case, the customer will pay the competitor price), or within 30 days of purchase (in which case, the customer will receive a refund equal to the difference between the amount paid at time of purchase, and the Competitor Tyre price). Competitor quote must be a printed quote or web-based advertisement. Ford reserves the right to call the competitor to verify the price and availability of the tyre quoted. Verbal or handwritten quotes, personal customer discounts, personal customer quotes received via email, and other quotes that cannot be verified are ineligible. Ford reserves the right to vary or withdraw the Low Price Tyre Guarantee offer at any time.

[6] Customers must comply with scheduled servicing intervals. See www.ford.com.au/service/owners/t-and-c for full terms.

[*] Available at participating Dealers. Conditions Apply. Offer valid until 31st March 2021